Terms and Conditions | jiliday Official Gaming Platform

By accessing or using the jiliday platform, you agree to be bound by these Terms and Conditions. These terms constitute a legal agreement between you (the user) and our platform.

We reserve the right to update these terms at any time. Your continued use of the platform following any updates constitutes your acceptance of the revised Terms and Conditions. We encourage users to check this page regularly to stay informed of any changes.

To create an account and use our services, you must:

• Be at least 18 years of age, or the minimum legal gambling age required by the laws applicable to Philippines.
• Possess the full legal capacity to enter into a binding contract.
• Be located in a jurisdiction where online gaming is permitted.

Access to this platform is restricted in certain regions. It is your responsibility to ensure that your use of our services complies with your local laws.

When registering an account, you must provide accurate, current, and complete information. We strictly enforce a policy of one account per person, household, or IP address.

Verification (KYC)

To prevent fraud and money laundering, we require account verification (Know Your Customer) before any withdrawals are processed. You may be asked to provide official identification and proof of address.

Security Responsibilities

You are solely responsible for maintaining the confidentiality of your password and account details. Any activity performed under your account is deemed to be your own. If you suspect your account has been compromised, you must contact our support team immediately.

We support various payment categories to facilitate your transactions. All transactions are carried out in PHP (₱).

• Limits: Deposit and withdrawal limits are displayed within your account dashboard and may vary based on the payment method chosen.
• Processing: Processing times depend on our partner payment providers and the specific method used.
• Ownership: All deposits and withdrawals must be made using a payment method registered in the account holder's name. Third-party payments are strictly prohibited.
• Payouts: Full account verification must be completed before any funds can be withdrawn.

Every promotion offered on jiliday comes with its own set of specific terms and conditions. You can view current offers on our Promotions Page.

Wagering Requirements

Many bonuses are subject to wagering (playthrough) requirements, meaning you must bet the bonus amount a certain number of times before it can be converted to withdrawable cash.

General Bonus Rules

• Bonus funds are tracked separately from your cash balance.
• Maximum bet limits apply while a bonus is active; exceeding these limits may lead to the forfeiture of the bonus.
• Bonus Abuse: Any attempt to manipulate bonuses through hedge betting or multiple accounts will be classified as abuse and will result in the cancellation of bonuses and potential account suspension.

We are committed to providing a fair gaming environment. All game outcomes are generated by certified Random Number Generators (RNG) provided by licensed game suppliers.

Technical Issues

In the event of a technical glitch, server failure, or connection loss during a round, the round may be declared void and the original stakes refunded to the player's balance.

Disputes

Any disputed rounds will be investigated based on the game logs provided by the supplier. The supplier's decision on the outcome of a technical error is final.

To maintain the integrity of our platform, the following activities are strictly forbidden:

• Fraudulent activities or making fraudulent chargebacks via payment providers.
• Collusion with other players to manipulate game outcomes.
• Arbitrage or hedge betting to guarantee a profit from bonuses.
• Use of bots, scripts, or any automated software to place bets.
• Exploiting technical glitches or bugs for financial gain.
• Money laundering or using the platform for any illegal financial transfers.

Violation of these rules will lead to the immediate suspension of the account and the permanent forfeiture of all remaining funds.

We encourage all players to gamble responsibly. We provide several tools to help you manage your gaming:

• Deposit Limits: Set daily, weekly, or monthly caps on your deposits.
• Session Reminders: Receive alerts to keep track of your time spent on the site.
• Cool-off Periods: Take a short break from the platform.
• Self-Exclusion: A permanent or long-term ban from the platform. Please note that self-exclusion cannot be cancelled early once the period is set.

For more information, please visit our Responsible Gaming page.

All content, branding, logos, and software on this website are the intellectual property of jiliday or its partners. You are granted a limited, non-exclusive license to access the site for personal, non-commercial use.

You may not reproduce, modify, or distribute any part of the website content without our express written permission.

Our services are provided on an "as is" and "as available" basis. While we strive for 100% uptime, the platform may be interrupted for scheduled maintenance or due to circumstances beyond our control.

In the event of an obvious error (e.g., a clear typo in odds, an incorrect balance display, or an erroneous payout), we reserve the right to correct the error and adjust the user's balance accordingly.

We reserve the right to suspend or terminate any account if we suspect a breach of these terms, fraudulent activity, or if required by law.

During an investigation, account funds may be frozen. Upon termination, we will handle remaining balances according to the severity of the breach; in cases of fraud, funds may be returned to the original source or withheld.

The collection and processing of your personal data are governed by our Privacy Policy. We ensure that your data is handled securely and only for the purposes of operating your account and complying with legal requirements.

Please refer to our Privacy Policy for full details on your data rights.

If you have a complaint, we request that you first use our internal support channels to resolve the issue. When submitting a complaint, please provide your account ID and full details of the incident.

If a dispute cannot be resolved internally, it will be handled in accordance with the standard procedures applicable to the jurisdiction of the platform's operation.

jiliday reserves the right to modify these terms to reflect changes in the law or our service offerings. All updates will be posted on this page with a revised "Effective Date". It is your responsibility to review these terms periodically.

If you have any questions regarding these Terms and Conditions, please reach out to our dedicated support team. You can contact us through the official channels provided on our Support Page.